FAQ

General Frequently Asked Question

We know pet care can come with a lot of questions, and we’re here to help. Below, we’ve compiled answers to some of the most common questions we receive. Still have a question? Give us a call!

Pet hospice care is a compassionate approach to managing your pet’s final days. It focuses on maintaining their quality of life through pain management, comfort measures, and emotional support for both the pet and their family.

In-home euthanasia allows your pet to pass away peacefully in the comfort of their home. A veterinarian will come to your home, and the procedure is performed with care, ensuring your pet’s final moments are as stress-free and peaceful as possible.

No, euthanasia is a painless process. Our veterinarians use techniques that ensure your pet passes away peacefully without discomfort. The procedure is designed to be as gentle and compassionate as possible.

We offer a range of aftercare services, including cremation and memorial options. Our team will help you choose the best option for your family, ensuring that your pet’s memory is honored in a way that is meaningful to you.

Yes, we offer grief counseling and support services to help you cope with the loss of your pet. Whether you need one-on-one counseling, support groups, or educational resources, we’re committed to helping you heal and move forward.

During a wellness exam, we perform a full physical examination, check your pet’s weight, listen to their heart and lungs, inspect their teeth, and discuss any health concerns. We also update vaccinations and discuss parasite prevention.

We recommend wellness exams at least once a year for adult pets. Puppies, kittens, and senior pets may require more frequent visits to monitor their health more closely.

Vaccinations protect your pet from preventable diseases. By staying current on vaccinations, you help safeguard your pet from illnesses such as rabies, distemper, and parvovirus.

We offer a variety of parasite prevention options, including monthly heartworm preventatives, flea and tick medications, and annual parasite screenings.

Yes! We provide wellness and preventive care for exotic pets, including reptiles, birds, and small mammals. Our team is experienced in the unique health needs of exotic animals.

Ultrasound is a non-invasive and painless way to visualize your pet’s internal organs in real-time. It’s especially useful for diagnosing issues in the abdomen, such as tumors, bladder stones, and pregnancy.

Digital radiographs (X-rays) provide clearer images with higher resolution compared to traditional film X-rays. They also allow for quicker results, as the images are immediately available for review by our veterinary team.

Yes, endoscopy is a safe, minimally invasive procedure that allows us to view your pet’s internal organs. It typically requires only mild sedation, and recovery is quick, with minimal discomfort for your pet.

Blood tests are recommended during routine wellness exams, before surgery, or when your pet shows signs of illness. They help assess overall health, detect underlying conditions, and guide treatment plans.

Absolutely! Our clinic is equipped to provide specialized imaging and diagnostic services for a wide range of exotic pets, pocket pets, and birds, ensuring they receive the same high-quality care as dogs and cats.

We treat reptiles, amphibians, ferrets, hedgehogs, and other small mammals, as well as a wide range of birds.

We recommend annual check-ups for most exotic pets and birds. Some species may require more frequent visits depending on their age and health.

Yes, our clinic provides 24/7 emergency care for exotic pets and birds. Please contact us immediately if your pet is experiencing an emergency.

Bring any previous medical records, a list of your pet’s diet, and any concerns you have. For birds, a sample of their droppings can be helpful.

Yes, we offer behavioral consultations to address issues like feather plucking or aggression. Our team can work with you to develop a plan to improve your bird’s behavior.

We perform a wide variety of soft tissue and orthopedic surgeries for dogs and cats, including spay and neuter surgeries, tumor removal, cruciate ligament repair, and more.

Our team will provide you with pre-surgical instructions, which may include fasting your pet for a certain period before the procedure. Be sure to bring your pet’s medical records and ask any questions you have during your consultation.

After surgery, your pet may be drowsy from anesthesia. We will give you detailed instructions on how to care for them at home, including how to manage their pain and limit their activity to promote healing.

While the surgery itself isn’t painful, your pet may experience some discomfort afterward. We take great care in providing effective pain management, including medications to help them stay comfortable during recovery.

Recovery times vary depending on the type of surgery. For most soft tissue surgeries, pets can resume normal activities within a few weeks. Orthopedic surgeries may require a longer recovery period, and we will provide you with detailed post-op care guidelines to ensure your pet heals properly.

During your first visit, you’ll meet with one of our highly skilled veterinarians, who will perform a thorough health examination of your pet. We’ll discuss your pet’s medical history, answer any questions, and develop a personalized care plan to maintain or improve their health.

Regular wellness exams are important for detecting health issues early. If your pet is due for a check-up, showing signs of illness, or even just as part of routine care, it’s a good time to schedule an exam. Early detection is key to preventing or managing many health conditions.

Yes! At The Hills Vet, we offer specialized care for exotic pets and birds. Whether it’s a routine check-up or a more advanced treatment, we have the expertise to care for your unique pets.

Scheduling an appointment is easy! You can call us directly or use our online booking system to schedule a visit. We offer flexible hours to accommodate your schedule and ensure your pet receives the care they need promptly.

Our team is dedicated to providing exceptional care for pets with complex medical conditions. We work collaboratively to ensure a comprehensive approach to your pet’s care, offering everything from routine wellness exams to advanced surgeries and specialized treatments. Our staff is always here to support you with expert advice and compassionate care.

We recommend annual dental cleanings for most pets. However, some pets with specific needs may benefit from more frequent cleanings. During your pet’s check-up, we’ll create a customized plan based on their dental health.

Yes, anesthesia is very safe when administered by our trained veterinary team. We use pet-specific anesthetics and monitor your pet closely throughout the procedure to ensure their safety and comfort.

Untreated dental problems can lead to pain, tooth loss, infections, and more serious health conditions, such as heart, kidney, or liver disease. Regular dental care helps prevent these complications.

Bad breath is often a sign of dental disease. If your pet’s breath smells unpleasant, it’s a good idea to bring them in for a dental check-up. Bad breath can indicate plaque buildup, gum disease, or oral infections.

Brushing your pet’s teeth regularly with pet-safe toothpaste, offering dental chews, and scheduling routine dental cleanings can help keep their teeth healthy. You can also explore our online pharmacy for recommended products to maintain your pet’s dental health at home.